1. Introduction

At MUNTHASHAHZADBUTT (SMC PRIVATE LIMITED), we strive to provide high-quality services and ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds may be issued.

2. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• The service requested was not delivered as agreed

• There was a significant delay caused by our side

• The service provided did not meet the agreed requirements

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Change of mind after the service has been initiated or completed

• Failure to provide required information from the client’s side

• Services that have already been fully delivered as agreed

• Any third-party costs or fees incurred during the service

4. Refund Request Process

To request a refund, clients must:

• Contact us within 7 days of service delivery

• Provide details of the issue along with any supporting evidence

• Submit the request via phone or email

5. Refund Approval

• All refund requests will be reviewed on a case-by-case basis

• We reserve the right to approve or reject refund requests based on our findings

6. Refund Method

• Approved refunds will be processed using the original payment method where possible

• If not feasible, an alternative method will be agreed upon

7. Processing Time

• Refunds, once approved, will be processed within 7–14 business days

8. Partial Refunds

In certain cases, partial refunds may be issued depending on the extent of service already delivered.

9. Changes to This Policy

We may update this Refund Policy at any time. Changes will be communicated appropriately.

10. Contact Information

For refund-related inquiries, please contact:

• Company Name: MUNTHASHAHZADBUTT (SMC PRIVATE LIMITED)

• Address: Office No. 1, Phatak No. 8, Near Railway Junction, Larex Shahdara, Lahore

• Phone: 0304 1432132

• Email: shahzadbutt825@gmail.com